Shipping policy

SHIPPING POLICY
Order Processing & Shipping Times

  • Processing Time: All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

  • Estimated Shipping Time: Once dispatched, standard shipping takes approximately 9 business days to arrive, depending on your destination.

  • Total Estimated Delivery Time: Customers can expect to receive their orders within 12 business days total (3 business days for processing + 9 business days for transit).

Please note: Delivery times are estimates and are not guaranteed, as carrier delays or customs inspections may occasionally affect delivery schedules.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.

Customs, Duties, and Taxes
My Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Issues
My Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly at alfredohuambachanomartinez@gmail.com to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us
If you have any further questions, please don't hesitate to contact us at alfredohuambachanomartinez@gmail.com.